| Customization: | Available |
|---|---|
| After-sales Service: | Permanent Service |
| Warranty: | 1 Year, 1 Year |
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| Model | HOLDWIN-1604C | HOLDWIN-1604 Pro-Eight Colors | |
| Print Head | I3200-E1/A1×4 | ||
| Printing Technology | Micro Piezoelectric Inkjet Printing | ||
| Medium Size | Width | 210-1630 Mm | |
| Thickness Weight |
1 Mm | ||
| 60 Kg | |||
| Print Wide | 210-1600 Mm | ||
| Ink Cartridge | Kind | Eco Solvent Ink /Water Base Dye Ink /Sublimation Ink | |
| Capacity | Continuous Supply System (3-Liter Ink Barrel) | ||
| Color | CMYK/CMYK LC LM LK LLk/CMYK LC LM Or R | ||
| Power Consumption | 7500W | ||
| Maximum Resolution | 2400 Dpi | ||
| Port | LAN | ||
| Voltage | AC 220V±5%,16A,50/60 HZ | ||
| Medium Heating System | Three-Stage Heating System,Set The Temperature Range 30ºC-60ºC | ||
| Machine Size /Weight | 2674(W)X 770(D)X1580(H)Mm/380 Kg | ||
| Package Size /Weight | 2930(W)X 760(D)X1050(H)Mm/450 Kg | ||
| Environment | Power On | Temperature:15ºC-32ºC/Moisture Content:35-80%(No Condensation) | |
| Power Off | Temperature:5ºC-40ºC/Moisture Content:20-80%(No Condensation) | ||
| Attachment | Bracket,Receiver,Air-Drying System,Large Ink Supply System,Power Cord,Paper Press,User Manual,Etc. | ||
Q&A
Q: What Is The Model Of This Printing Machine?
A: The Model Of This Printing Machine Is HOLDWIN-1604C Or HOLDWIN-1604Pro-Eight Colors.
Q: Which Print Head Does This Machine Use?
A: This Machine Uses An I3200-E1/A1×4 Print Head.
Q: What Is The Printing Technology Used In This Machine?
A: The Printing Technology Used In This Machine Is Micro Piezoelectric Inkjet Printing.
Q: What Is The Width And Thickness Of The Medium Size For This Printer?
A: The Width Of The Medium Size For This Printer Is 210-1630 Mm, While The Thickness Is 1 Mm.
Q: What Is The Weight Capacity Of The Medium For This Printer?
A: The Weight Capacity Of The Medium For This Printer Is 60 Kg.
Q: What Is The Print Wide For This Printer?
A: The Print Wide For This Printer Is 210-1600 Mm.
Q: What Type Of Ink Cartridge Does This Printer Use?
A: This Printer Uses Eco Solvent Ink/Water Base Dye Ink.
Q: What Is The Capacity Of The Ink Cartridge?
A: The Capacity Of The Ink Cartridge Is (3-Liter Ink) CMYK/CMYK LC LM LK LLk/CMYK.
Q: What Is The Power Consumption Of This Printer?
A: The Power Consumption Of This Printer Is 7500W.
Q: What Is The Maximum Resolution Of This Printer?
A: The Maximum Resolution Of This Printer Is 2400 Dpi.
Q: What Port Does This Printer Have?
A: This Printer Has A LAN Port.
Q: What Voltage Does This Printer Require?
A: This Printer Requires AC 220V±5%,16A,50/60 HZ.
Q: What Is The Medium Heating System Of This Printer?
A: The Medium Heating System Of This Printer Is A Three-Stage Heating System That Can Be Set.
Q: What Is The Package Size And Weight Of This Printer?
A: The Package Size Of This Printer Is 2930(W)X 780(D)X1050(H)Mm, And Its Weight Is 450 Kg.
Q: What Is The Recommended Temperature And Humidity Range When The Printer Is Powered On?
A: The Recommended Temperature Range When The Printer Is Powered On Is 15ºC-32ºC, And The Recommended Humidity Range Is Moisture 5%-80%.
Q: What Is The Recommended Temperature And Humidity Range When The Printer Is Powered Off?
A: The Recommended Temperature Range When The Printer Is Powered Off Is 5ºC-40ºC, And The Recommended Humidity Range Is Moisture 5%-80%.
Q: What Attachments Come With This Printer?
A: The Attachments That Come With This Printer Include A Bracket, Receiver, And Air-Drying Equipment.
Shipment Services:
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
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