Service Standards
Enhance customer experience in all aspects
Order Worry-free
100% capital security guarantee; Exchange products of the same value and above within 5 days; Guaranteed price for 365 days, higher purchase price will be refunded the difference; Experts provide the best printing solution: Multiple global languages are used as an international medium of communication;
After-sale Warranty
Lifetime after-sales service and one-year warranty after a single transaction; Enjoy remote technical guidance for life; Spare parts lifetime availability; Can provide local services (in specific regions);
After-sales Services
365 days customer service and after-sales online service; VIP after-sales service, VIP after-sales service appointment system is adopted to ensure that you save time and improve efficiency; VIP after-sales service appointment for one-on-one service;
Worry-free Installation
Remote online guidance during the pandemic; Provide global installation services before and after the pandemic; Make sure that each customer completes the installation within with 5 days and can start printing;
No Worries About Paperwork
Professional team makes packing list, bill of lading, invoice, certificate of origin and makes sure customers have no worries about customs clearance and delivery.
Audited Supplier 
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