Product Parameters
| model |
HW-2208EX |
HW-2216EX |
HW-2224EX |
HW-2232EX |
|
| head |
head type |
Kyocera EX600RC |
| heads number |
CMYK(2*4) |
CMYK(4*4) |
CMYKLcLm(4*6) |
CMYK(4*8) |
| Ink dot size |
2-4pl |
| speed |
2pass |
280sqm/h |
560sqm/h |
560sqm/h |
1120 sqm/h |
| 4pass |
155sqm/h |
310sqm/h |
310sqm/h |
620 sqm/h |
| ink |
type |
Paint ink |
| color |
CMYK/CMYK+Lc+Lm |
| Ink supply method |
Negative pressure ink supply |
| capacity |
15L |
| Machine width |
2250 mm |
| Print width |
2200 mm |
| X-axis transmission |
maglev |
| Media transmission |
rubber to rubber transmission |
| Detecting and correcting deviations |
Medium ultra-high automatic detection system,adjustable guide belt correction system |
| Maximum allowable roll diameter for machine feeding rack(diameter:mm) |
320 mm |
| Maximum allowable weight for machine feeding rack(kg) |
350 kg |
| Maximum allowable roll diameter for external frame feeding (diameter:mm) |
≤1500 mm |
| Print media |
Coton,linen,silk,nyon,polyester,blended,elastic fabrics,and new fiber woven and knited fabrics |
| ink supply system |
Automatic ink supply system,automatic degassing and automatic negative pressure system |
| RIP |
Riprint TextileEdition |
| head cleaning and maintenance |
Automatic cleaning and moisturizing system |
| computer configuration |
operating system |
Win7 64 bit/Win10 64bit |
| hardware requirements |
Hard disk:500G Above (recommended to use solid-state drive);MB RAM 8G above;Graphics card:ATI IBM 4G Memory;CPU:i7processor |
| Interface |
LAN |
| Power requirements |
INPUT VOLTAGE |
AC220V±5%,16A,50Hz |
| printing system |
12KW |
| drying system |
Motor fan:10 KW,Drying and heating:48 KW |
| Standard components |
Intelligent drying system,continuous ink supply system,negative pressure device, magnetic levitation motor module,etc |
| work environment |
temperature:20ºC-30ºC;humidity:45%-75%(No condensation) |
| Machine/Drying Size |
machine:5388x2495x2050 mm dryer:5860x3760x2750 mm |
Shipment Services:
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
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