Customization: | Available |
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After-sales Service: | Permanent Service |
Warranty: | 1 Year, 1 Year |
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Model | HOLDWIN-1604X | |
Print Head | I3200-E1/A1×4 | |
Printing Technology | Micro Piezoelectric Inkjet Printing | |
Medium Size | Width | 210-1630 Mm |
Thickness | 1 Mm | |
Weight | 60 Kg | |
Print Wide | 210-1600 Mm | |
Ink Cartridge | Kind | Eco Solvent Ink /Water Base Dye Ink /Sublimation Ink |
Capacity | Continuous Supply System (3-Liter Ink Barrel) | |
Color | CMYK/CMYK LC LM LK LLk/CMYK LC LM Or R | |
Power Consumption | 7500W | |
Maximum Resolution | 2400 Dpi | |
Port | LAN | |
Voltage | AC 220V±5%,16A,50/60 HZ | |
Medium Heating System | Three-Stage Heating System,Set The Temperature Range 30ºC-60ºC | |
Machine Size /Weight | 2668×740×1612 Mm/380 Kg | |
Package Size /Weight | 2920×760×1000 Mm/450 Kg | |
Environment | Power On | Temperature:15ºC-32ºC/Moisture Content:35-80%(No Condensation) |
Power Off | Temperature:5ºC-40ºC/Moisture Content:20-80%(No Condensation) | |
Attachment | Bracket,Receiver,Air-Drying System,Large Ink Supply System,Power Cord,Paper Press,User Manual,Etc. |
Q&A
Q: Which Print Head Does The HOLDWIN-1604X Use?
A: The HOLDWIN-1604X Uses An I3200-E1/A1×4 Print Head.
Q: What Type Of Printing Technology Does The HOLDWIN-1604X Employ?
A: The HOLDWIN-1604X Employs Micro Piezoelectric Inkjet Printing Technology.
Q: What Is The Maximum Width That Can Be Printed Using The HOLDWIN-1604X?
A: The Maximum Width That Can Be Printed Using The HOLDWIN-1604X Is 210-1630 Mm.
Q: What Is The Minimum Thickness Of Medium That Can Be Used With The HOLDWIN-1604X?
A: The Minimum Thickness Of Medium That Can Be Used With The HOLDWIN-1604X Is 1 Mm.
Q: How Much Does The HOLDWIN-1604X Weigh When Fully Assembled?
A: The HOLDWIN-1604X Weighs 60 Kg When Fully Assembled.
Q: What Types Of Ink Cartridges Are Compatible With The HOLDWIN-1604X?
A: Eco Solvent Ink, Water Base Dye Ink, And Sublimation Ink Are All Compatible With The HOLDWIN-1604X.
Q: How Many Liters Of Ink Are Included In Each Continuous Supply System For The HOLDWIN-1604X?
A: Each Continuous Supply System For The HOLDWIN-1604X Includes 3 Liters Of Ink.
Q: What Color Options Are Available For The HOLDWIN-1604X's Ink Cartridges?
A: CMYK/CMYK LC LM LK LLL/CMYK LC LM Or R Are All Available Color Options For The HOLDWIN-1604X's Ink Cartridges.
Q: What Is The Maximum Power Consumption Of The HOLDWIN-1604X?
A: The Maximum Power Consumption Of The HOLDWIN-1604X Is 7500W.
Q: What Is The Maximum Resolution That Can Be Achieved Using The HOLDWIN-1604X?
A: The Maximum Resolution That Can Be Achieved Using The HOLDWIN-1604X Is 2400 Dpi.
Q: What Port Is Used To Connect The HOLDWIN-1604X To A Computer Or Other Device?
A: The HOLDWIN-1604X Uses LAN As Its Port To Connect To A Computer Or Other Device.
Q: What Voltage Range Is Required For The HOLDWIN-1604X To Operate Properly?
A: The HOLDWIN-1604X Requires AC 220V±5%,16A,50/60HZ To Operate Properly.
Q: What Type Of Heating System Is Used By The HOLDWIN-1604X?
A: The HOLDWIN-1604X Uses A Three-Stage Heating System.
Q: What Is The Temperature Range That Can Be Set For The HOLDWIN-1604X's Three-Stage Heating System?
A: The Temperature Range That Can Be Set For The HOLDWIN-1604X's Three-Stage Heating System Is 30ºC-60ºC.
Shipment Services:
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.