| Customization: | Available |
|---|---|
| Max. Paper Size: | D<40*130mm H:260mm |
| Automatic Two-sided Printing: | Not Support Automatic Two-sided Printing |
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| Printer Model | HOLDWIN-AC1600 |
| RIP Software | RIP/ONYX |
| Overall Dimension(Mm) | 1500*1000*1380mm |
| Curing Method | LED Curing |
| Printing D&H | D:40*130mm H:260mm |
| Overall Weight(Kgs) | 400KG |
| Nozzle Quantity Option(Pcs) | 2-47pcs(Optional) |
| Automatic Cleaning System | Press Cleaning |
| Ink Option | CMYK+W+V |
| Work Environment | Operating Temperature: 16-30c |
| Operating Humidity:40%-60% | |
| UV Ink Capacity | 1000mV/Bottle |
| Access Prot | USB3.0 |
Q&A
Q: What Is The Printer Model?
A: The Printer Model Is HOLDWIN-AC1600.
Q: Which RIP Software Does It Use?
A: It Uses RIP/ONYX Software.
Q: What Are The Overall Dimensions Of The Printer In Millimeters?
A: The Overall Dimensions Of The Printer Are 1500*1000*1380mm.
Q: How Is The Ink Cured During Printing?
A: The Ink Is Cured Using LED Curing Technology.
Q: What Are The Printing D&H Dimensions?
A: The Printing D&H Dimensions Are D:40*130mm H:260mm.
Q: What Is The Weight Of The Printer In Kilograms?
A: The Weight Of The Printer Is 400KG.
Q: How Many Nozzles Can Be Used With This Printer?
A: The Number Of Nozzles Can Range From 2 To 47, Depending On The Option Chosen.
Q: Does The Printer Have An Automatic Cleaning System?
A: Yes, The Printer Has A Press Cleaning Automatic Cleaning System.
Q: What Color Options Are Available For The Ink?
A: The Ink Options Include CMYK+W+V Colors.
Q: What Is The Recommended Operating Temperature For The Work Environment?
A: The Recommended Operating Temperature For The Work Environment Is Between 16-30 Degrees Celsius.
Q: What Is The Recommended Humidity Level For The Work Environment?
A: The Recommended Humidity Level For The Work Environment Is Between 40%-60%.
Q: What Is The Capacity Of The UV Ink Bottles?
A: The Capacity Of The UV Ink Bottles Is 1000mW/Bottle.
Q: What Type Of Access Prot Is Used By The Printer?
A: The Printer Uses USB3.0 As Its Access Prot.
Shipment Services:
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
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