| Techniical Specifications |
| Model |
HW-1808TX |
HW-2208TX |
| Print Head |
813200-A1Print Heads |
| Speed |
1pass(360x1200dpi) |
360sqm/h |
380sqm/h |
| 2pass(360x2400dpi) |
180sqm/h |
196sqm/h |
| Printing Technology |
Piezoelectric Inkjet |
| Printing Width |
≤1830mm |
≤2230mm |
| ink Cartridges |
Kind |
Dye Sublimation Ink |
| Capacity |
4*4 CISS (220ml ink cartridge with 5L ink tank) |
| Color |
CMYK |
| Print Media |
Heat Transfer Paper |
| Ink size |
3.5pl |
| Dryer |
External Automatic Air/Heat Integrated Dryer |
| Moisturizing unit |
Automatic Cleaning and Moisturizing Integrated Captop |
| Interface |
LAN |
| RIP Software |
Riprint |
| Support image |
JPG/TIFF/PDF,etc |
| Computer Configuration |
Operating System |
win764 bit/win1064 bit |
| Hardware Requirements |
CPU:i7 Processor (9th generation or higher)Hard Disk 500g+(solid state disk)
Operating Memory 16g,
Graphics Card:ATI display 4G memory,Motherboard:ASUS,Gigabyte |
| Power |
Input Voltage |
AC220V±5%,16A,50HZ±1 |
| Printing system |
1500W |
| Drying system |
Maximum:8kw |
Maximum:12kw |
| Package Weight |
720kg |
820kg |
| Package size |
3540x1140x1750 mm |
3950x1140x1750 mm |
| Machine Weight |
650kg |
750kg |
| Machine size |
3400x1200x2000 mm |
3800x1200x2000 mm |
| Standard assembly. |
USB cable,media clamp,manual,drain bottle,ink cartridges,RIP software,etc. |
| Working Environment |
Power on |
Temperature:59F to90F [15C to 32C]/Humidity:35 to 80%(no condensation) |
| Power off |
Temperature:41 F to 104F [5C to 40C]/Humidity:20 to 80%(no condensation) |
Company Profile
Shipment Services:
1. Warehouse & Ship Booking: Services like warehouse booking, ship booking, warehouse entry, and container loading are provided within the agreed working days.
2. Special Freight Considerations: Some freight forwarders might not handle specific materials like ink. In such cases, alternative freight forwarders must be used, which could result in delays. The additional costs incurred would be the responsibility of the buyer.
3. Print Heads Transportation: For air shipments, print heads are shipped with the machine, whereas for sea shipments, the method is determined by the customer. Due to the risk of damage or loss during sea transit, it's advised to send them separately via express courier (like DHL).
4. Custom Clearance: Customers in certain regions or countries might need special customs clearance documents. Advance coordination with the sales agent is necessary to avoid delays.
5. Port Release: Any request for releasing the machine at the port should be made in a timely manner and can only be processed on working days.
After-Sales Services:
1. Insurance Claims: Should the machine arrive damaged, the company assists with insurance claims to help recover financial losses.
2. Warranty Exclusions: Damage caused by improper operation by the customer is not covered under warranty. The warranty does not cover consumables such as the ink system and print heads.
3. Warranty Period: A full-year warranty is offered, excluding consumables. For issues arising from buyer error, the shipping costs for repairs are borne by the buyer.
4. Exchange Policy: Within 5 days of payment, customers can exchange their machine for another of equal value or pay the difference for a more expensive model.
Service Commitment:
- HOLDWIN emphasizes high-quality after-sales support, offering dedicated service personnel who can provide at-home service regardless of the customer's location.
- Consumables such as print heads and the ink system are excluded from the warranty coverage.
- Buyers are encouraged to follow technician instructions carefully to avoid any potential damage due to misuse.
){kind=link}